Support

Support

Need help with a Psyche Harbor game or app? Try the quick fixes below or contact us and we’ll respond within 1–2 business days.

Quick help

  • Update the app to the latest version from the store.
  • Restart your device, then relaunch the app.
  • Free up storage (low space can cause crashes).
  • Check internet (Wi-Fi or cellular) if content isn’t loading.

Choose your app

Dinner Drop (Android • iOS)

Minimum requirements

  • Android: Android 8.0 (API 26) or newer • 2 GB RAM+ • OpenGL ES 3.0 • Stable internet for ads/updates
  • iOS: iOS 13.0+ • iPhone 8 / iPad (A9+) or newer • Stable internet for ads/updates

Install / Update

  1. Open your device’s app store and search “Dinner Drop”.
  2. Tap Update (or Install) and relaunch when finished.

Crashes, freeze, or black screen

  • Force stop (Android): Settings → Apps → Dinner Drop → Force stop, then reopen.
  • Clear cache (Android): Settings → Apps → Dinner Drop → Storage & cache → Clear cache.
  • Reinstall: Uninstall → Reboot → Install again from the store.

Ads, progress, or controls

  • Describe the issue and steps to reproduce (level, what you tapped, expected vs. actual).
  • Include screenshots or a short screen recording if possible.

Dizzy Digger (Android • iOS)

Minimum requirements

  • Android: Android 8.0 (API 26) or newer • 2 GB RAM+ • OpenGL ES 3.0 • Stable internet for ads/updates
  • iOS: iOS 13.0+ • iPhone 8 / iPad (A9+) or newer • Stable internet for ads/updates

Install / Update

  1. Open Google Play / App Store and search “Dizzy Digger”.
  2. Tap Update (or Install) and relaunch when finished.

Crashes, freeze, or black screen

  • Force stop (Android): Settings → Apps → Dizzy Digger → Force stop, then reopen.
  • Clear cache (Android): Settings → Apps → Dizzy Digger → Storage & cache → Clear cache.
  • Reinstall: Uninstall → Reboot → Install again from the store.

Ads, progress, or controls

  • Tell us which screen the issue appears on and how often it happens.
  • Include screenshots or a short screen recording if possible.

Twenty Pieces (Coming soon)

Not yet released. You can still send feedback or feature requests—early notes help us shape the launch.

Chess Saga (Coming soon)

Not yet released. Share ideas for lessons, puzzles, and accessibility features you’d like to see.

Contact support

Email support@psycheharbor.com or use the form below. Please include:

  • App name & version (e.g., Dinner Drop v1.0.x)
  • Device model & OS (e.g., Pixel 6 • Android 14)
  • Steps to reproduce the problem
  • Any screenshots / screen recording

Refunds & purchases

If you made a purchase and something went wrong, contact us with the store, date, and the email/account used. Some purchases are handled directly by the store (e.g., Google Play / App Store) and follow their refund policies.

Data & privacy

To request data access or deletion, email privacy@psycheharbor.com. Include the app name and the email or ID used in the app (if applicable). See our full policy on the Privacy Policy page.