Fish Friends – Privacy Policy

Fish Friends — Privacy Policy

Last updated: January 30, 2026

Controller:
Psyche Harbor LLC
65 Winged Elm Ct.
St. Augustine, FL 32092

Support: support@psycheharbor.com
Privacy: privacy@psycheharbor.com

Scope

This Privacy Policy explains how Psyche Harbor LLC (“Psyche Harbor,” “we”) collects, uses, shares, and safeguards information about users of the Fish Friends mobile app, related websites, and services (the “Services”).

Information We Process

We may process:

Identifiers: device IDs, advertising IDs, IP address, user IDs
Commercial data: in-app purchases, subscriptions
Device / technical data: device model, OS version, app version, language, time zone, connection type
Usage data: gameplay events, feature usage, session timestamps, ad interactions
Diagnostics: crash logs, performance metrics
Approximate location: derived from IP (country/state; city where permitted)
Media / support: attachments you send to support; camera and file access only with your consent
Contact data: name, email, or other details you provide in forms or messages
Reviews & communications: feedback, store reviews, and messages
User-generated or community content: posts or media you share with us via social platforms or email, processed with your consent
Cookies / SDKs: mobile SDKs, pixels, and similar technologies used for personalization, analytics, fraud prevention, and service functionality

Sources

Data comes from you, your use of the Services (automatic collection), our service providers and partners, and third-party platforms you connect or interact with.

How We Use Data

We use data to:

a. Provide and operate the Services
b. Sync progress via third parties (e.g., platform accounts) with your permission
c. Maintain safety, security, and integrity
d. Fix bugs and improve performance
e. Communicate with you
f. Personalize in-game experiences
g. Conduct analytics and develop new features
h. Show contextual or personalized ads where permitted
i. Comply with law and enforce terms

Legal Bases (EEA / UK / Similar Jurisdictions)

Where required by law, we rely on:

Performance of a contract (providing the Services)
Legitimate interests (security, analytics, internal improvements, limited direct marketing to existing users)
Consent (personalized ads or analytics where required)
Compliance with legal obligations

Personalized Advertising & Choices

We and our advertising partners may use identifiers, device data, and SDK signals to deliver personalized ads. Where required, we request consent through an in-app consent management interface.

You may withdraw consent or opt out of targeted advertising at any time using:

In-app Privacy Preferences, or
Your device privacy settings

If you opt out, you may still receive non-personalized (contextual) ads.

Analytics

We use first-party analytics based on legitimate interests and, where required, third-party analytics based on your consent. Analytics preferences can be adjusted in Privacy Preferences.

Sharing

We may share information:

With service providers (hosting, analytics, customer support, payments, anti-fraud)
With advertising partners for ad delivery or personalization where permitted
In connection with mergers, acquisitions, or corporate transactions
To comply with law or protect rights and safety
With your consent or at your direction
Through social features you choose to enable

International Transfers

Your data may be transferred internationally using approved safeguards (such as Standard Contractual Clauses) or as otherwise permitted by law.

Retention

We retain personal data only as long as necessary for the purposes described or as required by law. Data is then deleted or anonymized.
Maximum ordinary retention: up to 5 years from collection unless a longer period is legally required or permitted.

Age Limits

The Services are intended for users 16 years and older (or older where required by law).
We do not knowingly collect personal data from children under 16. If you believe a child has provided data, please contact us so we can delete it.

Your Rights

Depending on your location, you may have rights to:

Access your data
Correct or delete data
Restrict or object to processing
Port your data
Withdraw consent

You may also opt out of targeted advertising, certain profiling, or sale/sharing of personal data where applicable.

Requests can be made through in-app Privacy Preferences or by contacting us.

U.S. State Privacy Disclosures

Residents of states with privacy laws (including CA, CO, CT, DE, IA, MT, NE, NH, NJ, OR, TN, TX, UT, and VA) may have additional rights, including the right to:

Confirm processing
Opt out of targeted advertising
Opt out of sale or sharing of personal data
Appeal privacy-related decisions

We respond within statutory timeframes.

Security

We use appropriate technical and organizational safeguards. However, no system is completely secure, and some risk remains.

Do Not Track

Our Services do not currently respond to browser “Do Not Track” signals.

Social Features & External Links

Social sharing features are governed by the third parties’ own terms and privacy policies. We are not responsible for their practices.

Contact & Requests

The preferred method to exercise privacy rights is through the in-app Privacy Preferences or support feature.

You may also contact:

Privacy: privacy@psycheharbor.com

We may request identity verification and may direct you to in-app tools where appropriate.

Changes to This Policy

We may update this Privacy Policy periodically. Material changes will be communicated in-app or by other reasonable means. Continued use of the Services after changes indicates acceptance.

How to Contact Us

Psyche Harbor LLC
65 Winged Elm Ct.
St. Augustine, FL 32092

Support: support@psycheharbor.com
Privacy: privacy@psycheharbor.com