LoopyClip – Privacy Policy

Last Updated: January 1st, 2026
Controller: Psyche Harbor LLC
Address: 65 Winged Elm Ct., St Augustine, FL 32092
Support: support@psycheharbor.com
Privacy: privacy@psycheharbor.com

Thank you for choosing to be part of our community at Psyche Harbor LLC, doing business through the LoopClip mobile application (“LoopyClip,” “we,” “us,” or “our”). We are committed to protecting your personal information and your right to privacy. If you have questions about this policy or our practices, please contact privacy@psycheharbor.com.

This Privacy Policy explains how we collect, use, share, and safeguard information when you:

  • Download and use the LoopClip mobile app

  • Visit related websites

  • Engage with us in support, sales, marketing, or events

  • Use any features, functions, or services within the LoopyClip ecosystem

If you do not agree with any part of this policy, please discontinue using the Services.

TABLE OF CONTENTS

  1. What Information Do We Collect?

  2. How Do We Use Your Information?

  3. Legal Bases (EEA/UK/Similar Jurisdictions)

  4. Will Your Information Be Shared?

  5. Who Do We Share Information With?

  6. Cookies, SDKs & Tracking Technologies

  7. International Transfers

  8. How Long Do We Keep Your Information?

  9. How Do We Keep Your Information Safe?

  10. Children & Age Requirements

  11. Your Privacy Rights

  12. U.S. State Privacy Disclosures

  13. Do-Not-Track Signals

  14. Social Features & External Links

  15. Changes to This Policy

  16. How to Contact Us

1. WHAT INFORMATION DO WE COLLECT?

We collect both information you provide and information collected automatically when you use the Services.

A. Information You Provide Directly

We collect personal information that you voluntarily submit when you:

  • Register or create an account

  • Create pet profiles

  • Communicate with breeders or buyers

  • Submit forms, messages, or support requests

  • Upload photos, videos, or documents

  • Participate in community or app features

This may include:

  • Identifiers: name, email address, username, profile information

  • Contact details: name, email, phone (optional), messages

  • User-generated content: pet data, breeding logs, photos, videos, notes

  • Support data: attachments, screenshots, device logs (only when you submit them)

  • Preferences: ad choices, app settings, privacy preferences

All information you provide must be accurate, and you are responsible for updating it when necessary.

B. Information Automatically Collected

When you use the app, we automatically collect:

  • Device information: model, OS version, language, time zone, connection type

  • Identifiers: device ID, advertising ID, IP address

  • App activity: feature usage, session duration, in-app events, navigation

  • Diagnostics: crash logs, performance metrics, error reports

  • Approximate location: inferred from IP (country/state, sometimes city)

  • Engagement data: ads viewed, clicks, impressions, retention metrics

This information helps maintain the security, functionality, and performance of LoopyClip

C. Cookies, SDKs & Tracking Data

We may use:

  • Mobile SDKs

  • Cookies (website)

  • Analytics libraries

  • Ad network integrations

  • Fraud-prevention signals

These technologies support personalization, analytics, security, and advertising.

2. HOW DO WE USE YOUR INFORMATION?

We use information to:

  1. Provide and operate the Services (accounts, profiles, messaging, pet logs).

  2. Support breeder–buyer communication and community features.

  3. Sync data across devices or platforms with your permission.

  4. Improve app stability and performance (debugging, optimization).

  5. Communicate with you about updates, support, or important service notices.

  6. Improve and develop new features through analytics.

  7. Display contextual or personalized advertising where permitted.

  8. Ensure safety, security, and fraud-prevention.

  9. Comply with legal requirements and enforce our Terms.

3. LEGAL BASES (EEA/UK/Other Regions Requiring Disclosure)

Where applicable, we process data under:

  • Performance of contract: providing the app and services

  • Legitimate interests: security, analytics, app improvement, customer support

  • Consent: personalized ads, optional analytics, certain permissions

  • Legal obligation: regulatory compliance, fraud prevention

4. WILL YOUR INFORMATION BE SHARED?

We may share information:

  • With service providers: hosting, analytics, crash reporting, cloud storage

  • With advertising partners: for ad delivery and personalization (where allowed)

  • With third parties you authorize: sharing via social features or external links

  • During corporate events: merger, acquisition, or asset transfers

  • To comply with law: protect rights, respond to legal process

  • With your consent: when you intentionally share content externally

We do not sell personal data for money.

5. WHO WILL YOUR INFORMATION BE SHARED WITH?

Examples include:

  • Cloud hosting providers

  • Customer support platforms

  • Analytics vendors

  • Mobile ad networks

  • Security and fraud-prevention services

  • Payment processors (if subscriptions or in-app purchases are used)

All partners must handle data securely and only as instructed by Psyche Harbor.

6. COOKIES, SDKs, AND TRACKING TECHNOLOGIES

We use cookies (for websites) and mobile SDKs for:

  • App functionality

  • Analytics

  • Personalization

  • Security / fraud detection

  • Advertising optimization

Consent is requested where required by law.

7. INTERNATIONAL TRANSFERS

Data may be transferred and processed outside your country, including the U.S., under:

  • Standard Contractual Clauses (SCCs)

  • Other lawful safeguards

8. HOW LONG DO WE KEEP YOUR INFORMATION?

We retain data only as long as needed for:

  • Providing the Services

  • Legitimate business purposes

  • Legal or contractual obligations

Typical retention: up to 5 years, unless a longer period is legally required or permitted.
Data is deleted or anonymized after expiration.

9. HOW DO WE KEEP YOUR INFORMATION SAFE?

We use technical and organizational measures such as:

  • Secure servers

  • Encryption where appropriate

  • Access controls

  • Fraud-prevention measures

  • Regular security reviews

No method is 100% secure, but we work to reduce risk.

10. CHILDREN & AGE REQUIREMENTS

LoopyClip is intended for users age 16+ (or older where local law requires).
We do not knowingly collect data from children under 16.

If a child’s information is discovered, contact privacy@psycheharbor.com for deletion.

11. YOUR PRIVACY RIGHTS

Depending on your region, you may have rights to:

  • Access personal data

  • Correct inaccurate data

  • Delete information

  • Object to processing

  • Restrict processing

  • Withdraw consent

  • Port your data

  • Opt out of targeted advertising

  • Opt out of the sale/sharing of data (where applicable)

You may exercise rights through:

We may require identity verification for your protection.

12. U.S. STATE PRIVACY DISCLOSURES

For residents of CA, CO, CT, DE, IA, MT, NE, NH, NJ, OR, TN, TX, UT, VA:

You may have rights to:

  • Confirm data processing

  • Access and portability

  • Correct or delete data

  • Opt out of targeted advertising or sharing

  • Appeal a denied request

We respond within statutory timeframes.

13. DO-NOT-TRACK SIGNALS

Our mobile app is not configured to respond to DNT browser signals.

14. SOCIAL FEATURES & EXTERNAL LINKS

If you share data externally (social media, messaging, etc.):

  • Third-party terms and privacy policies apply

  • We are not responsible for their practices

15. CHANGES TO THIS POLICY

We may update this Privacy Policy periodically.
Material changes will be communicated in-app or through other appropriate means.
Continued use of the app constitutes acceptance.

16. HOW TO CONTACT US

Psyche Harbor LLC
65 Winged Elm Ct., St Augustine, FL 32092
Support: support@psycheharbor.com
Privacy: privacy@psycheharbor.com